Equipment OEM Solutions
Transform your aftermarket operations with six powerful capabilities designed specifically for equipment manufacturers. From 3D part catalogues to asset health monitoring, VAM provides the tools you need.
OEM Aftermarket Platform
What OEMs Face
Aftermarket operations often struggle with fragmented information, slow response times, and disconnected systems.
The Problem
- Engineering data locked in CAD files and PDFs
- No visibility into installed equipment base
- Slow and inaccurate parts identification
- Warranty and lifecycle information disconnected
- Dealer and customer engagement challenges
- Limited visibility into equipment health and performance
The Solution
- Digital asset management from engineering data
- Complete installed base intelligence
- Interactive 3D part catalogues and visual identification
- Integrated warranty and lifecycle management
- OEM-to-dealer-to-customer connectivity
- Real-time asset health and condition monitoring
Equipment OEM Use Cases
Six capabilities designed to transform your aftermarket operations
3D Part Catalogue
Publish exploded views and digital twins that help customers, technicians and dealers identify components quickly and accurately.
Explore 3D CatalogueInteractive Manuals
Author guided service and technical documentation with interactive stepwise instructions, linked parts, images and videos.
Explore Interactive ManualsAsset Management
Install-base intelligence and warranty tracking. Know where equipment is installed, who owns it, and what support it requires across the lifecycle.
Explore Asset ManagementService Management
Appointments, dispatch and OEM Connect. Streamline service operations from scheduling to field execution with real-time connectivity.
Explore Service ManagementE-Commerce
Dealer ordering, logistics and warehouse synchronization. Enable seamless parts ordering with integrated payment, shipping and inventory management.
Explore E-CommerceAsset Health
Stream telemetry and condition alerts. Monitor equipment health in real-time with sensor-agnostic data integration and predictive maintenance insights.
Explore Asset HealthTalk to an Expert
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Transform Your Aftermarket Performance
Measurable results from OEMs who have adopted these use cases
Faster
Part identification time reduction
Fewer
Repetitive support enquiries
More
Aftermarket revenue opportunities
Higher
Customer self-service adoption
Ready to Transform Your OEM Aftermarket?
Whether you need 3D part catalogues, interactive manuals, asset management, service management, e-commerce or asset health monitoring, VAM provides the capabilities you need.
Start Your OEM Journey
Choose the right starting point for your aftermarket transformation
3D Catalogue QuickStart
Start with one equipment model. Publish exploded views and enable interactive parts identification.
- One equipment model
- Interactive 3D part views
- Digital twin publishing
Interactive Manuals Pilot
Start with one manual set. Transform static PDFs into interactive, guided service documentation.
- One manual set
- Stepwise visual instructions
- Part and assembly links
Install Base 360
Start with one product family or geography. Create structured installed base records with warranty tracking.
- Product family focus
- Customer and configuration mapping
- Warranty and lifecycle tracking
Asset Health Pilot
Start with one critical asset group. Enable real-time condition monitoring and predictive alerts.
- One asset group
- Sensor-agnostic monitoring
- Real-time alerts and trends
