Streamline Commerce & Operations
Connect parts enquiries, quotations, orders, service requests and dealer engagement in one seamless aftermarket commerce platform.
Commerce & Operations Platform
Connected Aftermarket Commerce
Seamlessly connect parts identification, quotations, orders, payments, shipping and service into a unified aftermarket commerce experience.
Commerce & Operations Capabilities
Every capability designed to streamline your aftermarket commerce and operations
E-Commerce Suite
A comprehensive e-commerce solution for aftermarket parts, with catalog management, pricing, promotions, and multi-channel selling capabilities.
- Aftermarket parts catalog management
- Pricing and promotions engine
- Multi-channel selling capabilities
- Customer-specific pricing and agreements
- Dealer and distributor portals
Payment Integration
Secure payment processing with support for credit cards, digital wallets, purchase orders and enterprise payment systems.
- Secure payment gateway integration
- Credit card and digital wallet support
- Purchase order and invoicing
- Enterprise payment system integration
- Multi-currency and tax support
Shipping Management
End-to-end shipping solutions including carrier integration, real-time tracking, documentation and delivery optimization.
- Multi-carrier integration
- Real-time shipping rates and tracking
- Shipping documentation and labels
- Delivery optimization and routing
- Customer delivery notifications
Warehouse Module
Complete warehouse management with inventory tracking, order fulfillment, stock optimization and multi-location support.
- Real-time inventory tracking
- Order fulfillment and picking
- Multi-location warehouse support
- Stock optimization and replenishment
- Warehouse analytics and reporting
Service Appointment
Streamline service operations with appointment scheduling, dispatch management, technician assignment and service tracking.
- Appointment scheduling and booking
- Technician assignment and dispatch
- Service request management
- Parts and equipment preparation
- Service history and tracking
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From Parts Identification to Service Delivery
A seamless workflow connecting parts, commerce, logistics and service into one unified experience
Identify Parts
Visual parts selection and equipment-specific identification
Order & Pay
Seamless quoting, ordering and payment processing
Ship & Track
Real-time shipping, tracking and delivery management
Service & Support
Appointment scheduling, dispatch and service delivery
Why Connected Commerce Matters
Transform your aftermarket operations into a competitive advantage
Faster Transactions
Reduce order processing time from hours to minutes
Improved Accuracy
Eliminate manual errors in ordering and fulfillment
Enhanced Experience
Seamless customer and dealer commerce experience
Revenue Growth
Capture more aftermarket parts and service revenue
Ready to Streamline Your Commerce & Operations?
Whether you need to launch e-commerce, integrate payments, manage shipping and warehouses, or enable service appointments, VAM provides the connected commerce platform you need.
Start Your Commerce Journey
Choose the right starting point for your aftermarket commerce operations
Launch Your E-Commerce
Start with parts catalog, pricing and online ordering for one product family or customer group.
- Parts catalog setup
- Pricing and promotions
- Online ordering
Connect Logistics
Integrate shipping and warehouse management for one product line or distribution center.
- Shipping integration
- Warehouse setup
- Real-time tracking
Enable Service Scheduling
Set up service appointment booking for one equipment family or service location.
- Appointment scheduling
- Technician assignment
- Service tracking
Connected Aftermarket Sprint
Start with one transaction or service workflow connecting parts, order, fulfillment and service.
- End-to-end workflow
- Systems integration
- Measurable baseline
